<p><strong>What role you will play in team:</strong> You will be the voice of our company, providing exceptional customer service to our policyholders.</p><p><strong>What you will do:</strong> You will handle inquiries, resolve issues, and ensure customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Respond to customer inquiries via phone, email, and chat.</li><li>Resolve customer issues efficiently and effectively.</li><li>Maintain accurate records of customer interactions.</li><li>Provide information about life insurance products and services.</li><li>Contribute to the improvement of customer service processes.</li><li>Adhere to company policies and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills.</li><li>Ability to handle multiple tasks simultaneously.</li><li>Patience and empathy.</li><li>Proficiency in MS Office suite.</li><li>Knowledge of customer service best practices.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Supportive and collaborative work environment.</li><li>Medical Insurance</li></ul></p><p><strong>A Day in the Life:</strong> Answering customer calls, resolving issues, providing information, maintaining records, and contributing to a positive customer experience.</p>