<p><b>What role you will play in team:</b> You will be the first point of contact for our customers, resolving their queries and ensuring their satisfaction.  You will contribute directly to our positive brand image.</p><p><b>What you will do:</b> You will answer calls, emails, and other forms of communication from customers, addressing their inquiries and providing solutions.</p><p><b>Key responsibility:</b><ul><li>Answering customer inquiries via phone, email, and other channels.</li><li>Resolving customer complaints and issues effectively.</li><li>Providing accurate information about insurance products and services.</li><li>Maintaining accurate records of customer interactions.</li><li>Following established customer service protocols.</li><li>Contributing to a positive customer experience.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities.</li><li>Proficiency in Microsoft Office Suite.</li><li>Ability to work independently and as part of a team.</li><li>Experience in customer service (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li><li>Employee assistance program.</li><li>Health insurance and other employee benefits.</li></ul></p><p><b>A Day in the Life:</b>  Answering customer calls, resolving issues, providing information, and ensuring a positive customer experience.  Effective communication and problem-solving are key.</p>