<p><strong>What role you will play in team:</strong> Provide technical support to the insurance department users.</p><p><strong>What you will do:</strong> Troubleshoot and resolve IT issues affecting the insurance department's operations.</p><p><strong>Key responsibility:</strong><ul><li>Provide first-level technical support to end-users.</li><li>Troubleshoot and resolve hardware, software, and network issues.</li><li>Install and maintain computer systems and software.</li><li>Maintain documentation of IT systems and processes.</li><li>Ensure the security and integrity of IT systems.</li><li>Collaborate with other IT teams to resolve complex issues.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or related field.</li><li>Experience in providing IT support.</li><li>Knowledge of Windows and other operating systems.</li><li>Experience with networking and troubleshooting.</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication skills.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>A dynamic and challenging work environment.</li><li>Medical Benefits.</li><li>Career growth potential.</li></ul></p><p><strong>A Day in the Life:</strong> Providing technical support, troubleshooting issues, installing software, maintaining systems, and ensuring the security of IT systems.</p>