<p><b>What role you will play in team:</b> You will provide exceptional customer service, resolving inquiries and issues efficiently and professionally, maintaining high levels of customer satisfaction.</p><p><b>What you will do:</b> You will handle inbound calls, emails, and other communications, providing accurate information and resolving customer issues.</p><p><b>Key responsibility:</b><ul><li>Respond to customer inquiries via phone, email, and other channels.</li><li>Resolve customer issues efficiently and effectively.</li><li>Provide accurate information regarding insurance policies and procedures.</li><li>Maintain accurate records of customer interactions.</li><li>Escalate complex issues to appropriate personnel.</li><li>Meet or exceed customer service performance metrics.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution skills.</li><li>Ability to work in a fast-paced environment.</li><li>Proficiency in Microsoft Office Suite.</li><li>Prior customer service experience preferred.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Paid time off.</li><li>Opportunities for growth and development.</li><li>Supportive and collaborative team environment.</li><li>Employee recognition programs.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves responding to customer inquiries, resolving issues, and providing support and information.  You'll be working as part of a dynamic team, helping to ensure a positive customer experience.</p>