<p><strong>What role you will play in team:</strong> You will provide technical support to end-users, ensuring the smooth operation of IT systems and applications within the organization.</p><p><strong>What you will do:</strong>  You will troubleshoot technical issues, provide training to users, and maintain IT infrastructure.</p><p><strong>Key responsibility:</strong><ul><li>Provide technical support to end-users.</li><li>Troubleshoot hardware and software issues.</li><li>Provide training and support to users.</li><li>Maintain IT infrastructure and equipment.</li><li>Manage IT tickets and track progress.</li><li>Ensure compliance with IT policies and procedures.</li><li>Collaborate with IT team members.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in a related field.</li><li>Experience in IT support.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of IT hardware and software.</li><li>Experience with ticketing systems.</li><li>ITIL framework knowledge (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Supportive and collaborative work environment.</li><li>Health insurance.</li><li>Professional development opportunities.</li></ul></p><p><strong>A Day in the Life:</strong>  A typical day involves responding to user requests, troubleshooting issues, providing training, and maintaining IT systems.</p>