<p><strong>What role you will play in team:</strong> Provide excellent customer service to insurance clients, addressing their inquiries and resolving their issues efficiently.</p><p><strong>What you will do:</strong> You will answer client calls, resolve issues, and provide information about insurance products and policies.</p><p><strong>Key responsibility:</strong><ul><li>Answering inbound calls from insurance clients.</li><li>Resolving customer inquiries and complaints.</li><li>Providing information about insurance products and policies.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to appropriate personnel.</li><li>Meeting individual and team performance targets.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills.</li><li>Experience in customer service (preferably in insurance).</li><li>Proficiency in relevant software and systems.</li><li>Ability to work in a fast-paced environment.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Paid training and development.</li><li>Supportive and friendly work environment.</li><li>Incentive programs and bonuses.</li></ul></p><p><strong>A Day in the Life:</strong> You'll spend your day assisting insurance customers by answering their questions, resolving their problems, and ensuring they have a positive experience. You’ll be contributing to maintaining a high level of customer satisfaction.</p>