<p><strong>What role you will play in team:</strong> Contribute to the development and growth of our customer support software.  Work collaboratively with engineers and designers to improve our product.</p><p><strong>What you will do:</strong> Conduct user research, define product requirements, and track key performance indicators (KPIs).</p><p><strong>Key responsibility:</strong><ul><li>Conduct user research to understand customer needs.</li><li>Define product requirements and specifications.</li><li>Collaborate with engineers and designers to develop and launch new features.</li><li>Track and analyze key performance indicators (KPIs).</li><li>Manage the product backlog and prioritize features.</li><li>Communicate product updates and plans to stakeholders.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in a relevant field (e.g., Computer Science, Business).</li><li>0-1 years of experience in product management or a related field.</li><li>Excellent communication, collaboration, and presentation skills.</li><li>Understanding of software development lifecycles.</li><li>Analytical skills and data-driven decision-making abilities.</li><li>Familiarity with Agile methodologies.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and comprehensive benefits.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and inclusive work environment.</li><li>Generous paid time off and health insurance.</li><li>Flexible work arrangements.</li></ul></p><p><strong>A Day in the Life:</strong> Your day would involve user research, sprint planning, collaborating with engineering, and analyzing product data to identify areas for improvement.</p>