<p><b>What role you will play in team:</b>  You will be a vital part of our IT support team, providing technical assistance and resolving IT issues for our employees.</p><p><b>What you will do:</b> You'll troubleshoot technical problems, install software, and provide training to users on IT systems and applications.</p><p><b>Key responsibility:</b><ul><li>Provide first and second level technical support to end-users.</li><li>Troubleshoot and resolve hardware and software issues.</li><li>Install and configure computer systems and peripherals.</li><li>Provide training to users on IT systems and applications.</li><li>Maintain accurate records of support tickets.</li><li>Contribute to the development of knowledge base articles.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or related field.</li><li>Minimum 1 year experience in IT support.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in various operating systems and software applications.</li><li>Knowledge of networking concepts.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and advancement.</li><li>Dynamic and collaborative work environment.</li><li>Medical, Dental and Vision benefits.</li><li>Paid Time Off.</li></ul></p><p><b>A Day in the Life:</b>  Your day will involve resolving IT issues, providing technical assistance, and ensuring smooth operation of our IT infrastructure.</p>