<p><b>What role you will play in team:</b> You will provide technical support and assistance to our internal teams and external clients.</p><p><b>What you will do:</b> Resolve technical issues, provide training, and contribute to maintaining a smooth-running IT infrastructure.</p><p><b>Key responsibility:</b><ul><li>Provide first-level technical support to end-users.</li><li>Troubleshoot and resolve technical problems via phone, email, and remote access.</li><li>Provide training to users on software and hardware.</li><li>Maintain accurate records of support tickets.</li><li>Assist in maintaining the IT infrastructure.</li><li>Contribute to improving support processes.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or related field preferred.</li><li>0-1 years of experience in technical support or related field.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Excellent communication skills (written and verbal).</li><li>Familiarity with various software and hardware.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for growth and development within a large organization.</li><li>Positive and collaborative work environment.</li><li>Health Insurance.</li><li>Paid Time Off.</li></ul></p><p><b>A Day in the Life:</b> Your day will involve resolving user issues, answering questions, and collaborating with others to ensure efficient IT operations.</p>