<p><b>What role you will play in team:</b> You will provide technical support to our clients, resolving their issues and ensuring their satisfaction.</p><p><b>What you will do:</b> You will handle incoming support requests via phone, email, and chat, providing prompt and efficient solutions.</p><p><b>Key responsibility:</b><ul><li>Responding to client inquiries via various channels</li><li>Troubleshooting technical issues</li><li>Providing technical assistance and guidance</li><li>Documenting support cases and resolutions</li><li>Escalating complex issues to senior support staff</li><li>Maintaining a high level of client satisfaction</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or related field</li><li>Excellent communication and interpersonal skills</li><li>Experience with technical support tools and software</li><li>Strong problem-solving and analytical skills</li><li>Ability to work under pressure and meet deadlines</li><li>Knowledge of IT infrastructure and networking concepts</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package</li><li>Opportunities for career advancement</li><li>Collaborative and supportive team environment</li><li>Comprehensive training program</li><li>Work-life balance</li></ul></p><p><b>A Day in the Life:</b> You'll spend your day assisting clients, resolving their issues, and learning new technologies.  You'll need strong communication and problem-solving abilities.</p>