<p><strong>What role you will play in team:</strong> Provide technical support to internal users, resolving IT issues.</p><p><strong>What you will do:</strong> Troubleshoot problems, install software, and maintain IT infrastructure.</p><p><strong>Key responsibility:</strong><ul><li>Provide first and second-level technical support to end users.</li><li>Troubleshoot hardware and software issues.</li><li>Install and configure software applications.</li><li>Maintain and support IT infrastructure.</li><li>Document and track support requests.</li><li>Escalate complex issues to senior engineers.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or related field.</li><li>Experience with Windows, MacOS and mobile operating systems.</li><li>Knowledge of networking concepts.</li><li>Strong problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional growth.</li><li>Health insurance, paid time off, etc.</li><li>Positive and supportive work environment.</li><li>Opportunities for training and development.</li></ul></p><p><strong>A Day in the Life:</strong> A day involves troubleshooting IT issues, providing remote and on-site support, installing software, and maintaining IT systems.</p>