<p><b>What role you will play in team:</b> You will provide crucial support to our operations team, ensuring smooth functioning of daily banking operations. You will collaborate with various departments to resolve customer queries and technical issues.</p><p><b>What you will do:</b> Your responsibilities include resolving customer queries, providing technical support, maintaining operational databases and generating reports.</p><p><b>Key responsibility:</b><ul><li>Resolve customer queries related to banking operations efficiently and accurately.</li><li>Provide technical support to users and resolve software or hardware issues.</li><li>Maintain and update operational databases and ensure data accuracy.</li><li>Generate reports on daily operations and identify areas for improvement.</li><li>Collaborate with other teams to ensure seamless operations.</li><li>Maintain confidentiality of customer data and adhere to security protocols.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in a related field (e.g., Banking, Finance, or IT).</li><li>0-1 years of experience in banking operations or customer support.</li><li>Strong problem-solving skills and attention to detail.</li><li>Excellent communication and customer service skills.</li><li>Proficiency in MS Office Suite and banking software.</li><li>Knowledge of banking regulations and procedures.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>Comprehensive health and wellness programs.</li><li>Paid time off and holidays.</li><li>Employee discounts and perks.</li></ul></p><p><b>A Day in the Life:</b> Your day will involve assisting customers, troubleshooting operational issues, updating databases and generating reports, ensuring smooth functioning of daily operations.</p>