<p><b>What role you will play in team:</b> Provide technical assistance to employees, ensuring smooth functioning of IT systems and resolving issues.</p><p><b>What you will do:</b> Diagnose and resolve technical problems, provide user training, and maintain IT equipment.</p><p><b>Key responsibility:</b><ul><li>Provide first-line technical support to employees.</li><li>Diagnose and resolve hardware, software, and network issues.</li><li>Provide user training and documentation.</li><li>Maintain and update IT equipment and software.</li><li>Ensure compliance with IT security policies.</li><li>Collaborate with other IT teams.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or related field.</li><li>Experience in IT support or a related field.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Knowledge of various operating systems and software.</li><li>Excellent communication skills.</li><li>Understanding of IT security best practices.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Professional development opportunities.</li><li>Opportunities for career advancement.</li><li>Positive and inclusive work environment.</li></ul></p><p><b>A Day in the Life:</b> Your day involves troubleshooting IT issues, providing user support, maintaining equipment, and working collaboratively with the team to ensure smooth operations.</p>