<p><b>What role you will play in team:</b> You will provide technical support to our clients, resolving issues and ensuring their satisfaction.</p><p><b>What you will do:</b> You will diagnose and resolve technical problems, providing remote and on-site support as needed.</p><p><b>Key responsibility:</b><ul><li>Provide first and second-level technical support to clients.</li><li>Diagnose and troubleshoot technical problems.</li><li>Provide remote and on-site support.</li><li>Document troubleshooting steps and resolutions.</li><li>Maintain accurate records of support cases.</li><li>Contribute to the development of knowledge base articles.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in a technical field.</li><li>Minimum 1 year of experience in technical support.</li><li>Strong problem-solving and troubleshooting skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in relevant software and hardware.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career advancement.</li><li>Challenging and rewarding work environment.</li><li>Health Insurance.</li><li>Paid Time Off</li></ul></p><p><b>A Day in the Life:</b> You will spend your day resolving technical issues through phone, email, and remote access, ensuring client satisfaction.</p>