<p><b>What role you will play in team:</b> You will be the first point of contact for our customers, providing exceptional service and resolving inquiries related to life insurance products. You will ensure customer satisfaction and maintain positive relationships.</p><p><b>What you will do:</b> You'll answer customer calls and emails, provide information on policies, address complaints and resolve issues effectively.</p><p><b>Key responsibility:</b><ul><li>Handle customer inquiries via phone, email and other channels.</li><li>Provide accurate and timely information on life insurance policies.</li><li>Resolve customer complaints and issues efficiently and effectively.</li><li>Maintain accurate records of customer interactions.</li><li>Escalate complex issues to senior team members as needed.</li><li>Ensure customer satisfaction and maintain positive relationships.</li><li>Contribute to a positive team environment.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Proficiency in Microsoft Office Suite.</li><li>Ability to work independently and as part of a team.</li><li>Experience in customer service (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and career growth.</li><li>Positive and supportive work environment.</li><li>Health insurance and other employee benefits.</li><li>Paid time off and holidays.</li></ul></p><p><b>A Day in the Life:</b>  You will spend your day interacting with customers, resolving their issues, and ensuring their queries are addressed professionally and promptly.</p>