<p><b>What role you will play in team:</b> You will be the voice of our company, providing exceptional customer service to our life insurance policyholders.</p><p><b>What you will do:</b> You will answer customer inquiries, resolve issues, and ensure a positive customer experience.</p><p><b>Key responsibility:</b><ul><li>Answer customer inquiries via phone, email, or chat.</li><li>Resolve customer issues and complaints.</li><li>Process policy changes and updates.</li><li>Maintain accurate records of customer interactions.</li><li>Meet customer service metrics and targets.</li><li>Collaborate with other departments to resolve complex issues.</li><li>Provide excellent customer service in a timely and efficient manner.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Proficiency in Microsoft Office Suite.</li><li>Experience in a customer service role (preferred).</li><li>Knowledge of life insurance products (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li><li>Comprehensive training program.</li></ul></p><p><b>A Day in the Life:</b> You'll spend your day assisting policyholders with their inquiries, resolving issues, and ensuring a positive customer experience.  You'll be a crucial part of providing excellent service.</p>