<p><strong>What role you will play in team:</strong> You'll manage client relationships, ensuring their satisfaction and retention.</p><p><strong>What you will do:</strong> You'll act as a liaison between clients and the company, handling queries, resolving issues and maintaining client accounts.</p><p><strong>Key responsibility:</strong><ul><li>Maintain and grow relationships with existing life insurance clients.</li><li>Handle client inquiries and provide prompt and effective solutions.</li><li>Resolve client complaints and issues in a timely manner.</li><li>Identify opportunities for upselling and cross-selling products.</li><li>Maintain accurate client records and update the CRM system.</li><li>Prepare regular client reports and presentations.</li><li>Collaborate with other departments to ensure client satisfaction.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree or equivalent experience.</li><li>Excellent communication, interpersonal and problem-solving skills.</li><li>Experience in account management or customer service (preferred).</li><li>Knowledge of life insurance products (preferred).</li><li>Proficiency in Microsoft Office Suite.</li><li>CRM software proficiency.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement and professional development.</li><li>Friendly and supportive work environment.</li><li>Health insurance and other employee benefits.</li></ul></p><p><strong>A Day in the Life:</strong>  Your day will involve interacting with clients via phone and email, resolving issues, coordinating with internal teams, and ensuring the smooth running of client accounts.</p>