<p><strong>What role you will play in team:</strong> Provide excellent customer service to policyholders.</p><p><strong>What you will do:</strong> Handle inbound calls, resolve customer queries, and process requests.</p><p><strong>Key responsibility:</strong><ul><li>Handle inbound calls from policyholders.</li><li>Answer questions about insurance policies and procedures.</li><li>Resolve customer complaints and issues.</li><li>Process policy changes and updates.</li><li>Maintain accurate records of customer interactions.</li><li>Maintain a high level of customer satisfaction.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and customer service skills.</li><li>Good knowledge of insurance policies and procedures.</li><li>Ability to work independently and as part of a team.</li><li>Proficient in MS Office.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary.</li><li>Comprehensive health insurance.</li><li>Opportunities for professional development.</li></ul></p><p><strong>A Day in the Life:</strong> A day includes answering calls, resolving customer queries, processing requests, and maintaining accurate records. This involves strong communication and problem-solving skills.</p>