<p><strong>What role you will play in team:</strong> You will be a vital part of our customer service team, assisting clients with their insurance needs and contributing to a positive customer experience.</p><p><strong>What you will do:</strong>  Handle inbound customer calls, process applications and claims efficiently, and resolve queries.</p><p><strong>Key responsibility:</strong><ul><li>Answering customer inquiries via phone and email.</li><li>Processing insurance applications and claims accurately and timely.</li><li>Maintaining accurate records of customer interactions and transactions.</li><li>Identifying and resolving customer complaints efficiently.</li><li>Assisting in marketing and sales activities as needed.</li><li>Adhering to company policies and regulatory compliance.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and analytical abilities.</li><li>Proficiency in Microsoft Office Suite.</li><li>Ability to work independently and as part of a team.</li><li>Basic understanding of general insurance principles is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>Positive and supportive work environment.</li><li>Health insurance and other employee benefits.</li><li>Paid time off and holidays.</li></ul></p><p><strong>A Day in the Life:</strong> You'll start by reviewing your tasks, making calls to resolve client queries, process paperwork, and participate in team meetings.  You'll also work on resolving escalated issues and participate in training sessions to enhance your insurance knowledge.</p>