<p><strong>What role you will play in team:</strong> You will be the primary point of contact for our customers, providing excellent service and resolving their inquiries. </p><p><strong>What you will do:</strong> You will answer phone calls, respond to emails, and resolve customer issues efficiently and professionally. </p><p><strong>Key responsibility:</strong><ul><li>Answer incoming calls and respond to emails promptly.</li><li>Resolve customer inquiries and complaints efficiently and professionally.</li><li>Provide accurate information about insurance products and services.</li><li>Process policy changes and updates.</li><li>Maintain accurate customer records.</li><li>Meet or exceed customer satisfaction targets.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office Suite.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Health Insurance.</li><li>Paid time off.</li><li>Training and development opportunities.</li></ul></p><p><strong>A Day in the Life:</strong>  Your day will involve answering phone calls, responding to emails, resolving customer inquiries, and maintaining accurate records.</p>