<p><strong>What role you will play in team:</strong> Provide first and second-line technical support to employees, ensuring smooth IT operations.</p><p><strong>What you will do:</strong> Troubleshoot technical issues, install software, and provide training to employees on IT systems.</p><p><strong>Key responsibility:</strong><ul><li>Provide first and second-line technical support to end-users.</li><li>Troubleshoot and resolve hardware and software issues.</li><li>Install and configure computer systems, software, and peripherals.</li><li>Maintain and update IT documentation.</li><li>Provide training to employees on IT systems and software.</li><li>Maintain the security of IT systems and data.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science or related field.</li><li>2+ years of experience in IT support.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Knowledge of various operating systems and software applications.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>A challenging and rewarding work environment.</li><li>Health insurance and paid time off.</li></ul></p><p><strong>A Day in the Life:</strong> Involves responding to support tickets, troubleshooting technical issues, and providing training to users.  You might also work on system maintenance and updates.</p>