<p><b>What role you will play in team:</b> You will support the team in improving the efficiency and effectiveness of IT operations. You'll work on various projects to streamline processes and enhance service delivery.</p><p><b>What you will do:</b>  You will analyze operational data, identify areas for improvement, and develop recommendations for process optimization.</p><p><b>Key responsibility:</b><ul><li>Analyze operational data to identify trends and areas for improvement.</li><li>Develop and implement process improvements.</li><li>Create reports and presentations to communicate findings and recommendations.</li><li>Collaborate with other teams to implement changes.</li><li>Monitor key performance indicators (KPIs).</li><li>Contribute to continuous improvement initiatives.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science, Engineering, or a related field.</li><li>Strong analytical and problem-solving skills.</li><li>Proficiency in Microsoft Office Suite and data analysis tools.</li><li>Excellent communication and presentation skills.</li><li>Experience in IT operations is preferred.</li><li>Understanding of ITIL framework is a plus.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>Global work environment.</li><li>Health insurance and other employee benefits.</li><li>Paid time off and holidays.</li></ul></p><p><b>A Day in the Life:</b>  You will spend your day analyzing data, identifying issues, and developing solutions to optimize IT processes. You will be a key contributor to improving operational efficiency.</p>