<p><b>What role you will play in team:</b> Provide technical support to clients, resolving issues and ensuring customer satisfaction.</p><p><b>What you will do:</b> Troubleshoot technical problems, provide solutions, and document resolutions.</p><p><b>Key responsibility:</b><ul><li>Provide remote and on-site technical support to clients.</li><li>Troubleshoot and resolve technical issues.</li><li>Document troubleshooting steps and solutions.</li><li>Maintain accurate records of support cases.</li><li>Collaborate with other engineers to resolve complex problems.</li><li>Contribute to knowledge base articles and documentation.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Engineering or a related field.</li><li>0-1 year of experience in technical support.</li><li>Excellent problem-solving skills.</li><li>Strong communication and interpersonal skills.</li><li>Proficiency in relevant software and tools.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth.</li><li>Challenging and rewarding work environment.</li><li>Comprehensive health insurance.</li><li>Paid time off.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves resolving client issues through remote support or on-site visits, documenting solutions, and collaborating with colleagues to address complex problems.</p>