<p><b>What role you will play in team:</b> Provide first and second level IT support to employees.</p><p><b>What you will do:</b> Troubleshoot and resolve IT related issues, ensuring minimal downtime.</p><p><b>Key responsibility:</b><ul><li>Provide first and second level IT support</li><li>Troubleshoot and resolve IT related issues</li><li>Install and configure hardware and software</li><li>Maintain IT assets and inventory</li><li>Provide training to employees on IT systems</li><li>Collaborate with other IT staff to resolve complex issues</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or a related field</li><li>Experience in providing IT support</li><li>Strong problem-solving and analytical skills</li><li>Excellent communication and interpersonal skills</li><li>Knowledge of IT support best practices</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package</li><li>Health insurance</li><li>Paid time off</li><li>Professional development opportunities</li><li>A dynamic and challenging work environment</li></ul></p><p><b>A Day in the Life:</b> A typical day involves resolving support tickets, troubleshooting technical problems, installing software, and collaborating with colleagues.</p>