<p><strong>What role you will play in team:</strong> Provide technical support to clients remotely.</p><p><strong>What you will do:</strong> Troubleshoot technical issues, provide solutions, maintain client relationships.</p><p><strong>Key responsibility:</strong><ul><li>Provide remote technical support to clients.</li><li>Troubleshoot and resolve technical issues.</li><li>Document troubleshooting steps and solutions.</li><li>Maintain client relationships and build rapport.</li><li>Escalate complex issues to senior engineers.</li><li>Meet client satisfaction targets.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science or related field (preferred).</li><li>Experience with technical support or help desk.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of relevant software and hardware.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong>  Providing remote support, diagnosing and resolving technical problems, documenting solutions, and interacting with clients.</p>