<p><strong>What role you will play in team:</strong> Provide technical support to end-users for IT related issues.</p><p><strong>What you will do:</strong> Troubleshoot and resolve technical problems, provide technical support to users.</p><p><strong>Key responsibility:</strong><ul><li>Provide first and second level technical support to end-users.</li><li>Troubleshoot hardware and software problems.</li><li>Install and configure computer systems and peripherals.</li><li>Maintain network connectivity.</li><li>Document and maintain IT support procedures.</li><li>Follow incident management protocols.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science or related field.</li><li>Strong troubleshooting skills.</li><li>Experience with various operating systems (Windows, Mac, Linux).</li><li>Network troubleshooting experience.</li><li>Excellent communication and interpersonal skills.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong> Responding to user requests, diagnosing and resolving technical issues, providing remote support.</p>