<p><strong>What role you will play in team:</strong> Providing excellent customer service to policyholders and answering inquiries about life insurance policies.</p><p><strong>What you will do:</strong> Handle inquiries, resolve complaints, and provide information about policies, ensuring customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Answering customer inquiries via phone, email, or chat.</li><li>Resolving customer complaints and issues.</li><li>Providing information about life insurance policies and procedures.</li><li>Processing policy changes and updates.</li><li>Maintaining accurate records of customer interactions.</li><li>Adhering to customer service standards and procedures.</li><li>Working collaboratively with other team members.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and customer service skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office Suite.</li><li>Knowledge of life insurance products (preferred).</li><li>Experience in customer service (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li><li>Work-life balance.</li></ul></p><p><strong>A Day in the Life:</strong> Your day involves answering a variety of client queries, assisting with policy-related issues, and ensuring every interaction is efficient and respectful.</p>