<p><b>What role you will play in team:</b> Provide excellent customer service by addressing client queries, resolving issues, and ensuring customer satisfaction.</p><p><b>What you will do:</b> Respond to customer inquiries through various channels, troubleshoot problems, and provide support.</p><p><b>Key responsibility:</b><ul><li>Responding to customer inquiries via phone, email, and chat.</li><li>Troubleshooting issues and resolving customer problems.</li><li>Providing information on life insurance products and policies.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to senior staff.</li><li>Ensuring customer satisfaction.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree</li><li>Excellent communication and interpersonal skills</li><li>Strong customer service skills</li><li>Ability to work independently and as part of a team</li><li>Proficiency in Microsoft Office Suite</li><li>Knowledge of life insurance products is a plus</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li></ul></p><p><b>A Day in the Life:</b> Your day will involve resolving customer inquiries, maintaining good relationships, and providing excellent support.</p>