<p><b>What role you will play in team:</b>Provide exceptional customer service to policyholders, addressing queries, resolving issues, and ensuring client satisfaction.</p><p><b>What you will do:</b>Handle incoming calls, emails, and other communications from clients, resolving queries efficiently.</p><p><b>Key responsibility:</b><ul><li>Handle incoming customer inquiries via phone, email, and other channels</li><li>Resolve customer issues and complaints promptly and effectively</li><li>Maintain accurate records of customer interactions</li><li>Provide information about policies and procedures</li><li>Contribute to a positive customer experience</li><li>Adhere to company policies and procedures</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent</li><li>Excellent communication and customer service skills</li><li>Strong problem-solving skills</li><li>Proficiency in MS Office suite</li><li>Experience in a customer service role is preferred</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package</li><li>Opportunities for career advancement</li><li>Positive and supportive work environment</li></ul></p><p><b>A Day in the Life:</b> A typical day involves handling customer inquiries, resolving issues, providing information and maintaining accurate records.</p>