<p><b>What role you will play in team:</b> You will provide IT support to users across the organization.</p><p><b>What you will do:</b> You will resolve IT issues and provide technical assistance to employees.</p><p><b>Key responsibility:</b><ul><li>Providing first and second-level IT support.</li><li>Troubleshooting and resolving technical issues.</li><li>Maintaining IT systems and equipment.</li><li>Documenting troubleshooting steps and solutions.</li><li>Responding to user requests in a timely and efficient manner.</li><li>Working with other IT staff to resolve complex issues.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or a related field.</li><li>Strong IT troubleshooting and problem-solving skills.</li><li>Experience with IT support software and tools.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits.</li><li>Opportunities for career development.</li><li>A positive and collaborative work environment.</li><li>Comprehensive health coverage.</li></ul></p><p><b>A Day in the Life:</b> You will respond to IT support requests, diagnose technical problems, solve issues, and contribute to a smooth functioning IT infrastructure.</p>