<p><b>What role you will play in team:</b> Provide excellent customer service to insurance clients by addressing inquiries, resolving issues, and providing support. Contribute to a positive customer experience and maintain high customer satisfaction.</p><p><b>What you will do:</b> Handle inbound and outbound calls, process policy changes, and provide information on insurance products and services.  Resolve customer issues efficiently and effectively.</p><p><b>Key responsibility:</b><ul><li>Handle inbound and outbound calls</li><li>Address customer inquiries and resolve issues</li><li>Process policy changes and updates</li><li>Provide information on insurance products and services</li><li>Maintain accurate records and documentation</li><li>Meet daily/weekly performance targets</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and customer service skills</li><li>Proficiency in MS Office</li><li>Knowledge of insurance industry (preferred)</li><li>Ability to work independently and as part of a team</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary</li><li>Comprehensive health insurance</li><li>Paid time off</li><li>Opportunities for career growth</li><li>Positive and supportive work environment</li></ul></p><p><b>A Day in the Life:</b>Your day will involve handling customer calls, resolving inquiries, processing changes, and providing information.  You'll focus on delivering exceptional customer service and contributing to a positive brand experience.</p>