<p><strong>What role you will play in team:</strong> You will be responsible for providing technical support to clients, resolving technical issues, and ensuring client satisfaction.</p><p><strong>What you will do:</strong>  Troubleshoot technical problems, provide remote support, and document solutions.</p><p><strong>Key responsibility:</strong><ul><li>Provide technical support to clients via phone, email, and chat.</li><li>Troubleshoot and resolve technical issues.</li><li>Provide remote support to clients.</li><li>Document solutions and troubleshooting steps.</li><li>Maintain a high level of client satisfaction.</li><li>Collaborate with other team members to resolve complex issues.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or a related field.</li><li>1-3 years of experience in technical support.</li><li>Excellent communication and problem-solving skills.</li><li>Proficiency in troubleshooting computer hardware and software.</li><li>Experience with remote support tools.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>A dynamic and challenging work environment.</li><li>Health insurance and other benefits.</li></ul></p><p><strong>A Day in the Life:</strong>  A day involves resolving client issues, providing remote support, and documenting solutions.</p>