<p><b>What role you will play in team:</b> You will provide technical support to Apple customers, troubleshooting issues and resolving problems.</p><p><b>What you will do:</b> You will diagnose technical problems, provide solutions, and ensure customer satisfaction.</p><p><b>Key responsibility:</b><ul><li>Provide first-level technical support to Apple customers</li><li>Troubleshoot hardware and software issues</li><li>Diagnose and resolve technical problems</li><li>Provide clear and concise solutions to customers</li><li>Meet customer satisfaction targets</li><li>Maintain accurate records of customer interactions</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or related field preferred</li><li>Excellent communication and interpersonal skills</li><li>Strong troubleshooting and problem-solving skills</li><li>Familiarity with Apple products and operating systems</li><li>Experience in a customer service role (preferred)</li><li>Ability to work independently and as part of a team</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package</li><li>Excellent career development opportunities</li><li>Friendly and collaborative work environment</li><li>Health insurance</li><li>Employee discounts</li></ul></p><p><b>A Day in the Life:</b> Your day will involve assisting customers with technical issues, providing solutions, and ensuring a positive customer experience. You'll be using your technical skills to help people use Apple products effectively.</p>