<p><b>What role you will play in team:</b> You'll be the friendly voice of our company, providing exceptional service to our life insurance clients.</p><p><b>What you will do:</b> You'll handle inbound calls, answer queries, resolve issues, and ensure client satisfaction.</p><p><b>Key responsibility:</b><ul><li>Handle inbound calls from life insurance clients.</li><li>Answer client queries about policies, benefits, and claims.</li><li>Resolve client issues efficiently and effectively.</li><li>Maintain accurate records of client interactions.</li><li>Escalate complex issues to appropriate personnel.</li><li>Maintain a high level of client satisfaction.</li><li>Adhere to company policies and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making skills.</li><li>Proficiency in customer relationship management (CRM) software.</li><li>Experience in a customer service role (preferred).</li><li>Knowledge of life insurance products (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth.</li><li>Positive and supportive work environment.</li><li>Paid time off.</li><li>Health insurance.</li></ul></p><p><b>A Day in the Life:</b> A day involves answering calls, assisting clients, resolving issues, and documenting client interactions.  A good phone manner and strong problem-solving skills are crucial.</p>