<p><b>What role you will play in team:</b> You will be the voice of Chubb, providing exceptional customer service to our life insurance policyholders. You will handle inquiries, resolve issues, and ensure a positive customer experience.</p><p><b>What you will do:</b> You will respond to customer inquiries via phone, email, and other channels, provide information on policies, process requests, and resolve complaints efficiently and professionally.</p><p><b>Key responsibility:</b><ul><li>Respond to customer inquiries via phone, email, and other channels.</li><li>Provide information on life insurance policies and procedures.</li><li>Process customer requests, such as policy changes or claims inquiries.</li><li>Resolve customer complaints and issues in a timely and efficient manner.</li><li>Maintain accurate records of customer interactions.</li><li>Adhere to company policies and procedures.</li><li>Maintain a high level of customer satisfaction.</li><li>Work collaboratively with other departments to resolve customer issues.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service skills and experience.</li><li>Ability to handle multiple tasks and prioritize effectively.</li><li>Proficiency in Microsoft Office Suite.</li><li>Knowledge of life insurance products is a plus.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and comprehensive benefits package.</li><li>Opportunities for career development and advancement.</li><li>Positive and supportive work environment.</li><li>Comprehensive training and ongoing support.</li><li>Health insurance, paid time off, and other perks.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves answering calls, responding to emails, resolving customer issues, and ensuring all client interactions are handled professionally and efficiently.</p>