<p><strong>What role you will play in team:</strong> You will provide excellent customer service to our insurance clients, resolving their inquiries and addressing their concerns.</p><p><strong>What you will do:</strong> You'll answer phone calls, respond to emails, and provide support to clients.</p><p><strong>Key responsibility:</strong><ul><li>Answering incoming calls and emails from insurance clients.</li><li>Providing accurate and timely information to clients.</li><li>Resolving client inquiries and complaints effectively.</li><li>Maintaining detailed records of client interactions.</li><li>Adhering to company policies and procedures.</li><li>Working collaboratively with other team members.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict-resolution skills.</li><li>Proficiency in computer skills and customer relationship management systems.</li><li>Ability to work in a fast-paced environment.</li><li>Knowledge of insurance products (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Comprehensive training program.</li><li>Opportunities for career advancement.</li><li>Employee assistance program.</li><li>Health insurance and paid time off.</li></ul></p><p><strong>A Day in the Life:</strong>  Your day will be spent assisting clients with their insurance needs, providing exceptional service and resolving any issues.</p>