<p><b>What role you will play in team:</b> Providing excellent customer service to clients regarding their insurance policies.</p><p><b>What you will do:</b> Answering customer queries, resolving issues, processing policy changes and maintaining customer satisfaction.</p><p><b>Key responsibility:</b><ul><li>Answering customer inquiries via phone, email, or chat.</li><li>Resolving customer issues and complaints.</li><li>Processing policy changes and updates.</li><li>Maintaining accurate records of customer interactions.</li><li>Providing excellent customer service.</li><li>Adhering to company policies and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service skills.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional development.</li><li>Work in a supportive and collaborative environment.</li></ul></p><p><b>A Day in the Life:</b> Answering customer calls, resolving issues, updating policies and providing excellent customer support.</p>