<p><b>What role you will play in team:</b> You will be the first point of contact for our clients, providing excellent service and resolving inquiries efficiently. You'll be a key member of our customer support team.</p><p><b>What you will do:</b> Respond to customer inquiries via phone, email, and chat.  Resolve issues effectively and efficiently. Maintain accurate records of customer interactions.</p><p><b>Key responsibility:</b><ul><li>Respond promptly and professionally to customer inquiries.</li><li>Resolve customer issues and complaints efficiently.</li><li>Maintain accurate records of customer interactions.</li><li>Follow company policies and procedures.</li><li>Maintain a positive and professional attitude.</li><li>Collaborate effectively with other team members.</li><li>Contribute to continuous improvement of customer service processes.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High School Diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills.</li><li>Proficiency in MS Office suite.</li><li>Ability to work independently and as part of a team.</li><li>Excellent phone etiquette.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary.</li><li>Health insurance.</li><li>Paid time off.</li><li>Opportunities for growth and advancement.</li></ul></p><p><b>A Day in the Life:</b> You'll spend the day answering customer calls, emails, and chats.  You'll be using problem solving skills and ensuring customers receive excellent service.</p>