<p><b>What role you will play in team:</b> You will be a vital member of our customer service team, assisting clients with their insurance needs and contributing to a positive customer experience. </p><p><b>What you will do:</b> You will handle incoming calls, answer queries, process claims, and assist with policy administration. </p><p><b>Key responsibility:</b><ul><li>Responding to customer inquiries via phone and email.</li><li>Processing insurance claims accurately and efficiently.</li><li>Maintaining accurate records of customer interactions and policy information.</li><li>Assisting with policy administration tasks.</li><li>Adhering to compliance regulations and company procedures.</li><li>Collaborating with team members to provide excellent customer service.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in Microsoft Office Suite.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work independently and as part of a team.</li><li>Detail-oriented and organized.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development and growth.</li><li>Positive and supportive work environment.</li><li>Health insurance and other employee benefits.</li><li>Paid time off and holidays.</li></ul></p><p><b>A Day in the Life:</b> You'll start your day by reviewing your emails and calls, and then go about addressing them efficiently. You’ll collaborate with colleagues, resolve customer issues and contribute to a smooth workflow. </p>