<p><b>What role you will play in team:</b>Provide technical and operational support to our clients, ensuring a smooth and efficient experience.</p><p><b>What you will do:</b>Resolve technical issues, provide training and documentation support, and ensure client satisfaction.</p><p><b>Key responsibility:</b><ul><li>Provide technical support to clients via phone, email, and chat.</li><li>Troubleshoot and resolve technical issues.</li><li>Create and maintain technical documentation.</li><li>Provide training to clients on software and systems.</li><li>Maintain a high level of client satisfaction.</li><li>Identify and escalate complex issues to senior staff.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in a related field.</li><li>0-1 years of experience in a support role.</li><li>Excellent communication and problem-solving skills.</li><li>Proficiency in troubleshooting technical issues.</li><li>Knowledge of relevant software and systems.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional growth.</li><li>Positive work environment.</li><li>Training and development opportunities.</li></ul></p><p><b>A Day in the Life:</b>A typical day involves resolving client issues, providing training, creating documentation and collaborating with team members.</p>