<p><b>What role you will play in team:</b>  You'll provide technical support to our employees and ensure the smooth functioning of IT systems within the company.</p><p><b>What you will do:</b> You’ll troubleshoot IT issues, respond to requests, and work to improve the overall IT experience.</p><p><b>Key responsibility:</b><ul><li>Providing first and second-level technical support to employees.</li><li>Troubleshooting hardware and software issues.</li><li>Responding to IT service requests in a timely manner.</li><li>Maintaining and updating IT documentation.</li><li>Assisting with the installation and configuration of IT equipment and software.</li><li>Working with vendors to resolve complex issues.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or a related field.</li><li>Experience with troubleshooting computer hardware and software.</li><li>Knowledge of networking concepts.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and as part of a team.</li><li>ITIL certification (a plus).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and development.</li><li>A challenging and rewarding work environment.</li><li>Work with cutting-edge technologies.</li><li>Collaborative team.</li></ul></p><p><b>A Day in the Life:</b> You will spend your day resolving IT issues, answering questions, and working to ensure our employees have the support they need to be productive.</p>