<p><strong>What role you will play in team:</strong> Provide excellent customer service to policyholders.</p><p><strong>What you will do:</strong> Handle customer inquiries and resolve issues efficiently.</p><p><strong>Key responsibility:</strong><ul><li>Answering customer inquiries via phone, email, and chat.</li><li>Resolving customer issues and complaints.</li><li>Providing information about insurance products and services.</li><li>Maintaining accurate records and reports.</li><li>Following company policies and procedures.</li><li>Escalating complex issues to supervisors.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and customer service skills.</li><li>Strong problem-solving skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in using CRM software.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>A positive and supportive work environment.</li></ul></p><p><strong>A Day in the Life:</strong> Answering customer inquiries, resolving issues, providing information, maintaining records.</p>