<p><strong>What role you will play in team:</strong> You will provide excellent customer support to our policyholders.</p><p><strong>What you will do:</strong> You will handle inquiries, resolve issues, and ensure customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Responding to customer inquiries via phone, email, or chat.</li><li>Resolving customer complaints and issues.</li><li>Processing policy changes and updates.</li><li>Maintaining accurate records of customer interactions.</li><li>Following company procedures and guidelines.</li><li>Escalating complex issues to supervisors.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and analytical skills.</li><li>Patience and empathy for customer needs.</li><li>Proficiency in relevant software and systems.</li><li>Ability to work effectively in a team environment.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Comprehensive training and development.</li><li>Positive and supportive work environment.</li><li>Growth within the company.</li></ul></p><p><strong>A Day in the Life:</strong> You will spend your day answering calls, responding to emails, resolving customer queries, and providing excellent service to ensure positive customer experience.</p>