<p><strong>What role you will play in team:</strong> You will be the primary point of contact for our clients, addressing their inquiries and resolving their issues related to banking and financial services.</p><p><strong>What you will do:</strong> You'll handle inbound calls, emails, and chats, providing exceptional customer support and ensuring client satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Handle inbound customer inquiries via phone, email, and chat.</li><li>Resolve customer issues efficiently and effectively.</li><li>Maintain accurate records of customer interactions.</li><li>Provide information about products and services.</li><li>Escalate complex issues to appropriate teams.</li><li>Contribute to improving customer service processes.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making skills.</li><li>Ability to work independently and as part of a team.</li><li>Basic knowledge of banking and financial services (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Comprehensive training and development opportunities.</li><li>Positive and supportive work environment.</li><li>Paid time off and health insurance.</li></ul></p><p><strong>A Day in the Life:</strong>  You will spend your day interacting with customers, answering questions, resolving issues, and ensuring that their needs are met promptly and efficiently.</p>