<p><b>What role you will play in team:</b> You will be responsible for maintaining accurate policy information, ensuring efficient policy administration and contributing to a seamless customer experience.</p><p><b>What you will do:</b> Process policy changes, handle customer inquiries, maintain policy databases and ensure compliance with regulatory requirements.</p><p><b>Key responsibility:</b><ul><li>Processing policy changes, including address updates, beneficiary changes, and premium adjustments.</li><li>Responding to customer inquiries regarding policy information and procedures.</li><li>Maintaining accurate policy databases and records.</li><li>Ensuring compliance with all relevant regulatory requirements.</li><li>Generating reports on policy performance and customer interactions.</li><li>Identifying and resolving policy-related issues promptly and efficiently.</li><li>Collaborating with other departments to ensure smooth policy administration.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in any discipline.</li><li>Experience in policy administration (preferably in the insurance industry).</li><li>Strong organizational and time management skills.</li><li>Excellent attention to detail and accuracy.</li><li>Proficiency in MS Office suite.</li><li>Excellent communication and customer service skills.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and development.</li><li>Health insurance coverage.</li><li>Paid time off and holidays.</li><li>Supportive and collaborative work environment.</li></ul></p><p><b>A Day in the Life:</b> Your day will involve processing policy changes, responding to customer inquiries, updating databases, ensuring compliance and collaborating with colleagues.</p>