<p><b>What role you will play in team:</b> Provide excellent customer service to policyholders.</p><p><b>What you will do:</b> Answer queries, resolve issues, and provide support to policyholders.</p><p><b>Key responsibility:</b><ul><li>Answering customer inquiries via phone, email, or chat.</li><li>Resolving customer issues and complaints.</li><li>Providing information about insurance policies and products.</li><li>Processing policy changes and updates.</li><li>Maintaining accurate records.</li><li>Meeting customer service targets.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills.</li><li>Proficiency in Microsoft Office Suite.</li><li>Experience in customer service is a plus.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li></ul></p><p><b>A Day in the Life:</b> Responding to customer calls and emails, resolving issues, providing support and information.</p>