<p><b>What role you will play in team:</b> You'll be the first point of contact for our clients, providing exceptional customer service and resolving inquiries efficiently.</p><p><b>What you will do:</b> You'll handle incoming calls, emails, and other communications, ensuring client satisfaction and resolving issues quickly.</p><p><b>Key responsibility:</b><ul><li>Responding to customer inquiries via phone, email, and other channels.</li><li>Resolving customer issues and complaints.</li><li>Providing information on life insurance policies and procedures.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to appropriate departments.</li><li>Adhering to customer service standards and protocols.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and conflict resolution skills.</li><li>Experience in customer service (preferred).</li><li>Knowledge of life insurance products (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Comprehensive training and development opportunities.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li></ul></p><p><b>A Day in the Life:</b> You'll spend your day answering calls and emails from clients, providing information, resolving issues, and ensuring their satisfaction.</p>