<p><strong>What role you will play in team:</strong> Provide technical support to employees, resolving IT issues and ensuring smooth operation of systems within the company.</p><p><strong>What you will do:</strong> Troubleshoot hardware and software problems, provide technical assistance, and maintain IT equipment.  You’ll also contribute to IT projects and initiatives.</p><p><strong>Key responsibility:</strong><ul><li>Providing first and second-level technical support to end-users.</li><li>Troubleshooting hardware and software problems.</li><li>Maintaining and repairing IT equipment.</li><li>Installing and configuring software and hardware.</li><li>Providing training and documentation to end-users.</li><li>Managing IT assets and inventory.</li><li>Collaborating with other IT team members to resolve complex issues.</li><li>Contributing to IT projects and initiatives.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science or a related field.</li><li>0-1 year of experience in IT support (preferred).</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in troubleshooting Windows and Mac operating systems.</li><li>Knowledge of networking concepts (TCP/IP, DNS).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Supportive and collaborative work environment.</li><li>Potential for career advancement.</li></ul></p><p><strong>A Day in the Life:</strong> Your day will involve resolving IT issues, providing technical assistance, and working on IT projects.</p>