<p><strong>What role you will play in team:</strong> Providing excellent customer service to policyholders and resolving their inquiries.</p><p><strong>What you will do:</strong> This includes answering phone calls, responding to emails, and providing support.</p><p><strong>Key responsibility:</strong><ul><li>Answering customer inquiries about insurance policies.</li><li>Providing information and support to policyholders.</li><li>Resolving customer complaints and issues.</li><li>Maintaining accurate records of customer interactions.</li><li>Following up on customer requests and concerns.</li><li>Working closely with other teams to resolve complex issues.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office Suite.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary.</li><li>Health insurance.</li><li>Paid time off.</li><li>Growth opportunities.</li></ul></p><p><strong>A Day in the Life:</strong> A day involves answering client queries, resolving problems, documenting interactions, and ensuring customer satisfaction.</p>