<p><b>What role you will play in team:</b> Provide excellent customer service to insurance policyholders, addressing their inquiries and resolving their issues.</p><p><b>What you will do:</b> Answer phone calls, respond to emails, and assist customers with policy information, claims, and other inquiries.</p><p><b>Key responsibility:</b><ul><li>Answer customer inquiries via phone and email</li><li>Provide accurate and timely information to customers</li><li>Resolve customer issues and complaints effectively</li><li>Maintain accurate records of customer interactions</li><li>Adhere to company policies and procedures</li><li>Contribute to a positive customer experience</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent</li><li>Excellent communication and interpersonal skills</li><li>Strong customer service orientation</li><li>Ability to work in a fast-paced environment</li><li>Proficiency in relevant software applications</li><li>Experience in customer service (preferred)</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package</li><li>Opportunities for professional development</li><li>Supportive and inclusive work environment</li><li>Performance-based incentives</li><li>Medical and other benefits</li></ul></p><p><b>A Day in the Life:</b> You will be handling customer inquiries, providing information and resolving issues, ensuring a positive and efficient customer experience.</p>