<p><strong>What role you will play in team:</strong> Contribute to the development and growth of our customer support software by defining and launching new features and improvements.</p><p><strong>What you will do:</strong>  Collaborate closely with engineering, design, and marketing teams to ensure the product meets customer needs and market demands.</p><p><strong>Key responsibility:</strong><ul><li>Conduct market research and competitive analysis.</li><li>Gather and analyze customer feedback.</li><li>Define product requirements and user stories.</li><li>Work with engineering to develop and launch new features.</li><li>Monitor product performance and identify areas for improvement.</li><li>Create and maintain product documentation.</li><li>Collaborate with marketing on product launches and campaigns.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in a related field.</li><li>0-1 years of experience in product management or a related field.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in using project management tools (e.g., Jira).</li><li>Passion for technology and customer support.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional growth and development within a fast-growing tech company.</li><li>A dynamic and collaborative work environment.</li><li>Health insurance and other employee benefits.</li><li>Stock options.</li></ul></p><p><strong>A Day in the Life:</strong> A typical day might involve attending product meetings, analyzing user data, working with engineers on feature development, and responding to customer feedback.</p>