<p><b>What role you will play in team:</b> You will be the first point of contact for IT issues and provide timely solutions.</p><p><b>What you will do:</b> Troubleshoot hardware and software problems, provide user training, and maintain IT infrastructure.</p><p><b>Key responsibility:</b><ul><li>Provide first and second-line IT support to users.</li><li>Troubleshoot and resolve hardware and software issues.</li><li>Provide training and support to users on IT systems.</li><li>Maintain and update IT documentation.</li><li>Manage IT assets and inventory.</li><li>Collaborate with other IT staff to resolve complex issues.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or related field.</li><li>2+ years of experience in IT support.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Knowledge of various operating systems and applications.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits.</li><li>Health insurance coverage.</li><li>Paid time off and holidays.</li><li>Professional development opportunities.</li><li>Opportunities for career advancement.</li></ul></p><p><b>A Day in the Life:</b>  A typical day involves assisting users with IT problems, troubleshooting issues, and ensuring the smooth running of our IT systems.</p>