<p><strong>What role you will play in team:</strong> Provide technical support to our internal teams and clients, resolving software and hardware issues.</p><p><strong>What you will do:</strong> Diagnose technical problems, implement solutions, and ensure system stability.</p><p><strong>Key responsibility:</strong><ul><li>Responding to technical support requests from internal and external clients.</li><li>Diagnosing and resolving software and hardware issues.</li><li>Providing technical assistance and guidance to users.</li><li>Documenting support interactions and resolutions.</li><li>Monitoring system performance and identifying potential problems.</li><li>Collaborating with other engineers to resolve complex issues.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or related field.</li><li>Experience in providing technical support.</li><li>Strong understanding of computer hardware and software.</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Proficiency in scripting languages (e.g., Python, Bash).</li><li>Excellent communication and documentation skills.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and comprehensive benefits package.</li><li>Opportunities for professional development and advancement.</li><li>Health insurance and other employee benefits.</li><li>A dynamic and challenging work environment.</li><li>Paid time off and holidays.</li></ul></p><p><strong>A Day in the Life:</strong> Your day involves resolving support tickets, troubleshooting technical issues, providing guidance to users, and collaborating with other engineers to address complex problems, ensuring smooth operational workflow.</p>