<p><strong>What role you will play in team:</strong> Provide excellent customer service to policyholders.</p><p><strong>What you will do:</strong> Answer inquiries, resolve issues, and ensure customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Answer incoming calls and emails from policyholders.</li><li>Resolve customer inquiries and complaints efficiently.</li><li>Provide accurate information about life insurance products and policies.</li><li>Process policy changes and updates.</li><li>Maintain accurate records of customer interactions.</li><li>Contribute to a positive customer experience.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in MS Office applications.</li><li>Experience in customer service (Preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Paid time off and holidays.</li><li>Opportunities for career growth.</li><li>Supportive and inclusive work environment.</li><li>Training and development opportunities.</li></ul></p><p><strong>A Day in the Life:</strong>  A day will involve answering calls, resolving issues, providing information, and ensuring customer satisfaction.</p>