<p><b>What role you will play in team:</b> Provide excellent customer service to policyholders, resolving queries and issues efficiently.</p><p><b>What you will do:</b> Answer customer inquiries, resolve complaints, and provide information about insurance policies and services.</p><p><b>Key responsibility:</b><ul><li>Answer customer inquiries via phone, email, or chat.</li><li>Resolve customer complaints and issues in a timely and efficient manner.</li><li>Provide information about insurance policies and services.</li><li>Process policy changes and updates.</li><li>Maintain accurate records and documentation.</li><li>Adhere to company policies and procedures.</li><li>Contribute to a positive customer experience.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Proficiency in MS Office suite.</li><li>Ability to work independently and as part of a team.</li><li>Prior customer service experience is preferred.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Positive and supportive work environment.</li><li>Health insurance coverage.</li><li>Paid time off.</li></ul></p><p><b>A Day in the Life:</b>  Answering customer inquiries, resolving issues, providing information, and ensuring a positive customer experience.</p>