<p><b>What role you will play in team:</b> Provide excellent customer service to policyholders and potential clients by addressing queries and resolving issues.</p><p><b>What you will do:</b> Respond to inquiries via phone, email, or chat, providing support and guidance.</p><p><b>Key responsibility:</b><ul><li>Answering customer inquiries via phone, email, and chat.</li><li>Resolving customer issues and complaints.</li><li>Providing information about insurance products and services.</li><li>Processing policy changes and updates.</li><li>Maintaining accurate records of customer interactions.</li><li>Adhering to company customer service standards.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills.</li><li>Proficiency in Microsoft Office Suite.</li><li>Experience in customer service (preferred).</li><li>Knowledge of insurance products (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive work environment.</li><li>Paid time off.</li><li>Medical insurance.</li></ul></p><p><b>A Day in the Life:</b> A day involves handling customer inquiries, resolving issues, and ensuring customer satisfaction.</p>