<p><b>What role you will play in team:</b> You will provide excellent customer service to insurance policyholders.</p><p><b>What you will do:</b> You will answer inquiries, resolve issues, and ensure customer satisfaction.</p><p><b>Key responsibility:</b><ul><li>Answer inbound calls from insurance policyholders.</li><li>Provide information on insurance policies and procedures.</li><li>Resolve customer issues and complaints.</li><li>Maintain accurate records of customer interactions.</li><li>Meet or exceed performance metrics.</li><li>Adhere to company policies and procedures.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills.</li><li>Experience in customer service (preferred).</li><li>Knowledge of insurance industry (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary.</li><li>Health insurance.</li><li>Paid time off.</li><li>Opportunities for advancement.</li></ul></p><p><b>A Day in the Life:</b> Your day involves handling customer inquiries, providing insurance information, and resolving customer issues to maintain a high level of satisfaction.</p>