<p><strong>What role you will play in team:</strong> You'll be the first point of contact for customers, providing excellent service and resolving their queries.</p><p><strong>What you will do:</strong> You will handle incoming calls, emails and other communication channels, ensuring customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Handling customer inquiries via phone, email and chat.</li><li>Resolving customer issues and complaints.</li><li>Maintaining accurate records of customer interactions.</li><li>Providing information on bank products and services.</li><li>Meeting customer service targets and KPI's.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree (Preferred).</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and customer service skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in relevant software and systems.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for career growth.</li><li>Training and development programs.</li><li>Health Insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong> A day involves handling customer interactions, problem solving and ensuring customer satisfaction.</p>