<p><strong>What role you will play in team:</strong> You will be the first point of contact for our customers, providing exceptional service and support.</p><p><strong>What you will do:</strong> You will handle customer inquiries, resolve issues, and ensure customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Answer customer inquiries via phone, email, or chat.</li><li>Resolve customer issues efficiently and effectively.</li><li>Maintain accurate records of customer interactions.</li><li>Adhere to bank policies and procedures.</li><li>Identify and escalate complex issues to supervisors.</li><li>Contribute to a positive and helpful customer experience.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Basic knowledge of banking products and services.</li><li>Ability to work in a fast-paced environment.</li><li>Strong problem-solving skills.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and development within the bank.</li><li>Health insurance and other employee benefits.</li><li>Training programs to develop skills and knowledge.</li><li>Positive and supportive work environment.</li></ul></p><p><strong>A Day in the Life:</strong> You'll spend your day assisting customers with their banking needs, resolving their issues, providing information, and contributing to a positive customer experience.</p>