<p><b>What role you will play in team:</b> You'll be the first point of contact for our customers, resolving their queries and ensuring a positive experience.</p><p><b>What you will do:</b> Handle customer inquiries via phone and email, troubleshoot issues, and escalate complex problems to the appropriate teams.</p><p><b>Key responsibility:</b><ul><li>Responding to customer inquiries via phone and email</li><li>Troubleshooting technical issues</li><li>Resolving customer complaints</li><li>Escalating complex issues to senior staff</li><li>Maintaining accurate records of customer interactions</li><li>Meeting customer service targets</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Excellent communication skills</li><li>Problem-solving skills</li><li>Patience and empathy</li><li>Ability to work under pressure</li><li>Basic computer skills</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary</li><li>Health insurance</li><li>Paid time off</li><li>Opportunities for growth</li></ul></p><p><b>A Day in the Life:</b>  You'll spend your day interacting with customers, resolving their issues, and ensuring their satisfaction. It's a fast-paced and rewarding role.</p>