<p><strong>What role you will play in team:</strong> Provide first-line technical support to employees.</p><p><strong>What you will do:</strong> Troubleshoot IT issues, resolve software problems, and maintain IT assets.</p><p><strong>Key responsibility:</strong><ul><li>Providing technical support to employees</li><li>Troubleshooting IT issues, software and hardware.</li><li>Resolving software and network problems.</li><li>Maintaining IT equipment and assets.</li><li>Documenting all technical support interactions.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in computer science or a related field.</li><li>Experience with Windows and Mac operating systems.</li><li>Knowledge of networking concepts.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits</li><li>Professional development opportunities</li><li>Growth opportunities within the company</li></ul></p><p><strong>A Day in the Life:</strong> A day involves responding to support tickets, troubleshooting issues, documenting solutions, and collaborating with other team members.</p>