<p><strong>What role you will play in team:</strong> Provide first-level technical support to end-users.</p><p><strong>What you will do:</strong> Troubleshoot computer problems, answer technical questions, and provide user support.</p><p><strong>Key responsibility:</strong><ul><li>Provide first-level technical support to end-users.</li><li>Troubleshoot hardware and software issues.</li><li>Answer technical questions and provide guidance to users.</li><li>Document support interactions.</li><li>Escalate complex issues to senior technicians.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Knowledge of computer hardware and software.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to work independently and as part of a team.</li><li>Experience with help desk ticketing systems (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for advancement.</li><li>Training and development programs.</li></ul></p><p><strong>A Day in the Life:</strong> A day involves responding to support requests, troubleshooting issues, documenting solutions, and collaborating with other team members.</p>