<p><b>What role you will play in team:</b> You will be the first point of contact for guests, ensuring a positive and efficient check-in/check-out experience.</p><p><b>What you will do:</b> Manage guest reservations, handle inquiries, and resolve any issues that may arise during a guest's stay.</p><p><b>Key responsibility:</b><ul><li>Manage guest check-in and check-out processes</li><li>Handle guest inquiries and requests efficiently</li><li>Resolve guest issues and complaints promptly and professionally</li><li>Maintain accurate records of guest information and reservations</li><li>Ensure the cleanliness and organization of the front desk area</li><li>Operate hotel systems (e.g., Property Management System)</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>High school diploma or equivalent</li><li>Excellent customer service skills</li><li>Strong communication and interpersonal skills</li><li>Ability to work well under pressure</li><li>Proficiency in English, additional languages a plus</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package</li><li>Employee discounts on hotel stays and services</li><li>Opportunities for career advancement</li><li>Training and development programs</li><li>Positive and supportive work environment</li></ul></p><p><b>A Day in the Life:</b> A typical day involves greeting guests, managing reservations, handling inquiries, and resolving issues to ensure a pleasant stay for every guest.</p>