<p><strong>What role you will play in team:</strong>Provide first-line technical support to end users.</p><p><strong>What you will do:</strong>Troubleshoot technical issues, resolve problems, and provide support.</p><p><strong>Key responsibility:</strong><ul><li>Provide first-line technical support to end users.</li><li>Troubleshoot technical issues.</li><li>Resolve problems quickly and efficiently.</li><li>Provide excellent customer service.</li><li>Document solutions and processes.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or a related field (or equivalent experience).</li><li>Knowledge of IT support procedures.</li><li>Excellent problem-solving skills.</li><li>Strong customer service skills.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>A supportive and collaborative team.</li></ul></p><p><strong>A Day in the Life:</strong>Respond to user requests, troubleshoot technical issues, and document solutions.</p>