<p><strong>What role you will play in team:</strong>  You'll provide first-line technical support to employees, resolving IT issues efficiently and effectively.</p><p><strong>What you will do:</strong> Troubleshooting hardware and software problems, installing and configuring software, and providing training and support to users.</p><p><strong>Key responsibility:</strong><ul><li>Provide first-line technical support to employees.</li><li>Troubleshoot and resolve IT issues.</li><li>Install and configure software and hardware.</li><li>Maintain IT inventory.</li><li>Provide training and support to users.</li><li>Document IT processes and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in Computer Science or related field.</li><li>Experience with Windows and Mac operating systems.</li><li>Knowledge of network infrastructure.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work independently and as part of a team.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional development.</li><li>Friendly work environment.</li><li>Health insurance.</li><li>Paid time off.</li></ul></p><p><strong>A Day in the Life:</strong> A typical day will involve responding to employee requests, troubleshooting IT issues, and collaborating with other members of the IT team to resolve complex problems.</p>