<p><strong>What role you will play in team:</strong> You will be the first point of contact for our clients, providing excellent customer service and resolving their inquiries.</p><p><strong>What you will do:</strong> You will handle client calls and emails, addressing their questions and concerns regarding their life insurance policies.</p><p><strong>Key responsibility:</strong><ul><li>Respond promptly and professionally to client inquiries via phone and email.</li><li>Resolve client issues and concerns effectively and efficiently.</li><li>Provide accurate information about life insurance policies and procedures.</li><li>Maintain accurate records of client interactions.</li><li>Escalate complex issues to appropriate personnel.</li><li>Adhere to customer service standards and guidelines.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making skills.</li><li>Proficiency in Microsoft Office Suite.</li><li>Ability to work independently and as part of a team.</li><li>Experience in customer service is a plus but not required.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Training and development opportunities.</li><li>Supportive and collaborative work environment.</li><li>Health insurance and paid leaves</li></ul></p><p><strong>A Day in the Life:</strong>  Your day will involve answering client calls, responding to emails, resolving issues, and providing information about our life insurance policies. You'll need to be patient, helpful, and efficient.</p>