<p><strong>What role you will play in team:</strong> Provide excellent customer service and support to policyholders.</p><p><strong>What you will do:</strong> Answer queries, resolve issues, and maintain high customer satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Respond to customer inquiries via phone, email, or chat.</li><li>Resolve customer issues efficiently and effectively.</li><li>Maintain accurate records of customer interactions.</li><li>Escalate complex issues to supervisors as needed.</li><li>Ensure compliance with company policies and procedures.</li><li>Contribute to a positive and supportive customer service environment.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making skills.</li><li>Experience in customer service (preferred).</li><li>Proficiency in using CRM software (preferred).</li><li>Knowledge of insurance industry is a plus.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Paid time off.</li><li>Opportunities for career advancement.</li><li>Comprehensive training program.</li></ul></p><p><strong>A Day in the Life:</strong> Includes handling customer calls, resolving issues, documenting interactions, and providing friendly and efficient assistance.</p>