<p><strong>What role you will play in team:</strong> You will be the first point of contact for clients, providing excellent customer service and support.</p><p><strong>What you will do:</strong> You will answer client queries, resolve issues, and ensure client satisfaction.</p><p><strong>Key responsibility:</strong><ul><li>Answering customer calls and emails.</li><li>Providing information about insurance products and services.</li><li>Resolving customer issues and complaints.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to supervisors.</li><li>Adhering to company policies and procedures.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Problem-solving and conflict resolution skills.</li><li>Basic computer skills.</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary.</li><li>Paid time off.</li><li>Health insurance.</li><li>Opportunities for career growth.</li><li>A friendly and supportive work environment.</li></ul></p><p><strong>A Day in the Life:</strong> You will spend your day assisting clients with their queries, providing information and solving their problems.</p>