<p><strong>What role you will play in team:</strong> You will join a team dedicated to providing exceptional customer service to individuals filing insurance claims. You will be responsible for efficient and empathetic claim processing.</p><p><strong>What you will do:</strong> You will handle incoming calls from claimants, gather necessary information, document claims, and update claim status in our system.</p><p><strong>Key responsibility:</strong><ul><li>Answer incoming calls from claimants and gather information regarding their claims.</li><li>Document claim details accurately and completely in our claims management system.</li><li>Communicate with claimants regarding the status of their claims and answer their questions.</li><li>Follow established claims procedures and protocols.</li><li>Maintain accurate records of claim interactions.</li><li>Escalate complex claims or issues to supervisors as needed.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to handle multiple tasks efficiently.</li><li>Proficiency in using computer systems and software.</li><li>Experience in customer service (Preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package.</li><li>Paid time off and sick leave.</li><li>Comprehensive training and ongoing support.</li><li>Opportunity for advancement within the company.</li></ul></p><p><strong>A Day in the Life:</strong>  You will spend your day handling incoming calls from claimants, documenting claims, updating the system and responding to queries.  Customer service skills are essential.</p>