<p><strong>What role you will play in team:</strong> Provide excellent customer service to policyholders and assist with inquiries.</p><p><strong>What you will do:</strong> Answer customer calls, resolve issues, process requests, and maintain records.</p><p><strong>Key responsibility:</strong><ul><li>Responding to customer inquiries via phone and email</li><li>Resolving customer issues efficiently and effectively</li><li>Processing policy changes and updates</li><li>Maintaining accurate records of customer interactions</li><li>Assisting with claims processing</li><li>Adhering to company policies and procedures</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>High school diploma or equivalent</li><li>Excellent communication and interpersonal skills</li><li>Strong customer service skills</li><li>Ability to work independently and as part of a team</li><li>Proficiency in Microsoft Office Suite</li><li>Knowledge of insurance principles is a plus</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits package</li><li>Paid time off and sick leave</li><li>Opportunities for professional development</li><li>Supportive and positive work environment</li><li>Health insurance</li></ul></p><p><strong>A Day in the Life:</strong> Answer customer calls, resolve inquiries, process requests, and maintain records.  You'll provide friendly and efficient service to our policyholders.</p>