<p><b>What role you will play in team:</b> You'll be the first point of contact for customers, resolving their queries efficiently.</p><p><b>What you will do:</b> You'll answer customer calls, emails, and resolve issues related to their insurance policies.</p><p><b>Key responsibility:</b><ul><li>Answer customer inquiries regarding insurance policies.</li><li>Resolve customer complaints and issues.</li><li>Process policy changes and updates.</li><li>Maintain accurate records of customer interactions.</li><li>Meet customer service targets and metrics.</li><li>Work efficiently to manage a high volume of inquiries.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Graduation in any stream.</li><li>Excellent communication skills (written and verbal).</li><li>Patience and empathy towards customers.</li><li>Problem-solving and analytical skills.</li><li>Strong customer service orientation.</li><li>Basic computer literacy.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary.</li><li>Health Insurance.</li><li>Provident Fund.</li><li>Paid time off.</li></ul></p><p><b>A Day in the Life:</b> Your day will revolve around answering customer queries, troubleshooting issues, and ensuring customers receive prompt and efficient support.</p>