<p><b>What role you will play in team:</b>  Provide exceptional customer service to insurance clients, resolving queries, and providing support.</p><p><b>What you will do:</b> Respond to client inquiries, resolve issues and provide information regarding insurance policies and claims.</p><p><b>Key responsibility:</b><ul><li>Responding to client inquiries via phone, email, and chat.</li><li>Resolving customer issues and complaints.</li><li>Providing information about insurance policies and procedures.</li><li>Processing policy changes and updates.</li><li>Maintaining accurate records of customer interactions.</li><li>Contributing to a positive customer experience.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree or equivalent experience.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and customer service skills.</li><li>Patience and empathy.</li><li>Proficiency in Microsoft Office Suite.</li><li>Experience in customer service (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Supportive and collaborative team environment.</li><li>Professional development opportunities.</li></ul></p><p><b>A Day in the Life:</b> Your day will focus on providing excellent support and solutions to clients, resolving their queries and maintaining a positive relationship.</p>