<p><b>What role you will play in team:</b> Provide technical support to insurance professionals within the company, ensuring smooth functioning of IT systems and applications.</p><p><b>What you will do:</b> Troubleshoot IT problems, provide technical assistance to resolve issues and support the ongoing maintenance of systems.</p><p><b>Key responsibility:</b><ul><li>Provide first-line technical support to users.</li><li>Troubleshoot and resolve IT issues promptly.</li><li>Maintain and update IT systems and applications.</li><li>Document and track IT incidents and resolutions.</li><li>Collaborate with other IT teams to ensure smooth operations.</li><li>Assist with IT projects and initiatives as needed.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in computer science or a related field.</li><li>Experience with IT support and troubleshooting.</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of IT systems and applications.</li><li>Familiarity with insurance industry IT systems is a plus.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement.</li><li>Professional development and training programs.</li><li>Health insurance and other employee benefits.</li><li>Positive and collaborative work environment.</li></ul></p><p><b>A Day in the Life:</b> You'll respond to user requests, troubleshoot issues, and contribute to the maintenance of our IT infrastructure.</p>