<p><b>What role you will play in team:</b>  Provide excellent customer service by responding to inquiries and resolving issues effectively.</p><p><b>What you will do:</b> Address customer queries through phone, email, and chat, ensuring a positive customer experience.</p><p><b>Key responsibility:</b><ul><li>Responding to customer inquiries via phone, email, and chat.</li><li>Resolving customer issues efficiently and effectively.</li><li>Maintaining accurate records of customer interactions.</li><li>Escalating complex issues to senior staff.</li><li>Adhering to company policies and procedures.</li><li>Achieving customer satisfaction metrics.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree or equivalent experience.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Proficiency in Microsoft Office Suite.</li><li>Experience in a customer service role is a plus.</li><li>Ability to work independently and as a team member.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li><li>Medical insurance</li><li>Paid leaves</li></ul></p><p><b>A Day in the Life:</b> A typical day involves addressing customer inquiries, resolving issues, and maintaining accurate records. You'll strive to provide a positive and efficient customer experience.</p>