<p><b>What role you will play in team:</b> You will provide excellent customer service to policyholders and potential clients.</p><p><b>What you will do:</b> Handle inbound calls, resolve queries, and provide information on insurance products.</p><p><b>Key responsibility:</b><ul><li>Handle inbound calls and respond to customer inquiries.</li><li>Provide information about insurance products and services.</li><li>Resolve customer issues and complaints.</li><li>Maintain accurate records of customer interactions.</li><li>Meet key performance indicators (KPIs).</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to handle multiple tasks efficiently.</li><li>Proficiency in using CRM software.</li><li>Basic knowledge of insurance products is a plus.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Professional development opportunities.</li><li>Supportive team environment.</li><li>Paid time off.</li><li>Health insurance.</li></ul></p><p><b>A Day in the Life:</b> You will spend your day responding to customer inquiries, resolving issues, and providing excellent customer service.</p>