<p><b>What role you will play in team:</b> You will provide technical support to employees using insurance related software and systems.</p><p><b>What you will do:</b> Troubleshoot IT issues, provide training, maintain IT systems, and ensure smooth operations.</p><p><b>Key responsibility:</b><ul><li>Provide first-line IT support to end users.</li><li>Troubleshoot hardware and software problems.</li><li>Provide training and support on IT systems.</li><li>Maintain and update IT systems and equipment.</li><li>Document and track IT incidents and requests.</li><li>Collaborate with other IT staff to resolve complex problems.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree in Computer Science or a related field.</li><li>Experience with IT support and troubleshooting.</li><li>Knowledge of Windows operating systems.</li><li>Strong problem-solving and analytical skills.</li><li>Excellent communication and interpersonal skills.</li><li>Basic knowledge of networking concepts.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Global career opportunities.</li><li>Comprehensive training programs.</li></ul></p><p><b>A Day in the Life:</b> You'll spend your day resolving IT tickets, providing support to end users, and maintaining the smooth operation of IT systems. Problem-solving and collaboration are key.</p>