<p><b>What role you will play in team:</b> Provide excellent customer support to clients using our online insurance platform.</p><p><b>What you will do:</b> Answer customer queries, resolve issues, and ensure high levels of customer satisfaction.</p><p><b>Key responsibility:</b><ul><li>Answer customer inquiries via phone, email, and chat.</li><li>Resolve customer issues and complaints effectively.</li><li>Provide information on insurance products and services.</li><li>Maintain accurate records of customer interactions.</li><li>Contribute to improving customer service processes.</li><li>Meet or exceed customer satisfaction targets.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree or equivalent experience.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and customer service skills.</li><li>Patience and empathy in dealing with customers.</li><li>Familiarity with CRM software (preferred).</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development.</li><li>Positive and supportive work environment.</li><li>Work from home options available.</li></ul></p><p><b>A Day in the Life:</b> A typical day involves responding to customer inquiries, resolving issues, providing helpful information, and maintaining positive customer relationships.</p>