<p><b>What role you will play in team:</b> Provide excellent customer service to clients via phone, email and chat supporting inquiries about our range of insurance products.</p><p><b>What you will do:</b> You'll be the primary contact for clients dealing with their insurance policies, answering queries and providing solutions.</p><p><b>Key responsibility:</b><ul><li>Answer client inquiries about insurance products and services.</li><li>Resolve customer complaints and issues effectively.</li><li>Provide information on policy details and coverage.</li><li>Assist clients with policy changes and updates.</li><li>Maintain accurate records of client interactions.</li><li>Meet customer service targets and goals.</li></ul></p><p><b>Required Qualification and Skills:</b><ul><li>Bachelor's degree or equivalent experience.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities.</li><li>Patience and empathy in dealing with customers.</li><li>Proficiency in MS Office Suite.</li><li>Experience in a customer service role is a plus.</li></ul></p><p><b>Benefits Included:</b><ul><li>Competitive salary and performance-based incentives.</li><li>Comprehensive training and development programs.</li><li>Growth opportunities within the company.</li><li>Health insurance benefits.</li><li>Positive and supportive work environment.</li></ul></p><p><b>A Day in the Life:</b> Your day will be spent answering calls, emails, and chats from customers, providing them with support and solutions.</p>