<p><strong>What role you will play in team:</strong> You will be the first point of contact for clients, providing excellent customer service and support.</p><p><strong>What you will do:</strong> You'll handle client inquiries, resolve issues, and maintain positive client relationships.</p><p><strong>Key responsibility:</strong><ul><li>Answering client inquiries via phone and email.</li><li>Resolving client issues and complaints effectively.</li><li>Maintaining accurate client records.</li><li>Providing information about bank products and services.</li><li>Building and maintaining strong client relationships.</li><li>Escalating complex issues to appropriate personnel.</li></ul></p><p><strong>Required Qualification and Skills:</strong><ul><li>Bachelor's degree in any discipline.</li><li>Excellent communication and interpersonal skills.</li><li>Strong customer service orientation.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Proficiency in Microsoft Office Suite.</li><li>Knowledge of banking operations (preferred).</li></ul></p><p><strong>Benefits Included:</strong><ul><li>Competitive salary and benefits.</li><li>Opportunities for career growth.</li><li>Training and development programs.</li><li>Dynamic and supportive work environment.</li><li>Opportunities to work with a diverse client base.</li></ul></p><p><strong>A Day in the Life:</strong>Your day will involve responding to client queries, resolving issues, maintaining records, and striving to provide exceptional customer service.</p>